In today’s dynamic and rapidly evolving business landscape, effective management practices go beyond mere profitability and performance metrics. Organizations are recognizing the significance of aligning their actions and decision-making with a set of core values that define their purpose, culture, and impact on society. Managing by values is an approach that emphasizes the importance of …
Last week, I was on the subway on my way to work when a couple of people got on. Immediately, the woman next to me moved to a seat farther away from them and looked at them suspiciously. The reason was probably something to do with their appearance. It was obvious that they weren’t in …
Generational diversity, like gender diversity, has become a relevant issue because of the impact it has on society. For the first time in history, people from 4 different generations are living together. And this creates conflicts and differences that we need to understand and manage. These are the Baby Boomers, born before 1964; Generation X, …
Conflict is inherent to human relationships. And yet, there are people who can’t deal with it. Our approach to conflict depends on, among other things, our willingness to take care of what we need while we care of what the other needs. Thus, setting boundaries is essential, but not always easy. Conflict is always an …
The definition of accountability is “an obligation or willingness to accept responsibility or account for one’s actions”. But that’s not all. Because we’re social animals, we tend to feel obligated to others: we’re accountable to others because it’s harder to make excuses when we’re in a relationship. A story In one of my courses at …
As I watched The Last of Us, the latest HBO series, I began to think about how leaders abuse power to manage extended crisis and the consequences for their people. Crisis means uncertainty, and uncertainty means fear. No one is sure what to do, but doing something is a must. And then someone takes control …
Last week, I wrote about what psychological safety is and why having it is important in the workplace. This time, I want to devote these lines to tell you how you can build psychological safety within your team, so you can make the most of it. Avoiding toxicity Despite the benefits of having a healthy …
Picture this. You’re in an important meeting. Your team has an urgent problem on the table. There are a couple of people hogging the conversation because there are “the experts”. But you have an idea that could solve the issue. Nevertheless, you remain silent because the last time you dare to talk, they simply dismissed …
Perception is a process by which we gather information coming from our senses, organize and interpret it to give meaning to our environment. The amount of information around us is massive, so we don’t have either time or capacity to gather, process and understand it all. Therefore, the reality we perceive is inaccurate since there …
What is a top performer? Let me tell you why I’m asking you this. The other day while I was driving to work, I was listening to an episode of Dare to lead, a podcast conducted by Brené Brown. In this occasion, she talked to Simon Sinek and Adam Grant, two of the most well-known …
