communication

Undiscussables / Lo que no se discute

Undiscussables

I could have titled this post “Undiscussables, or why we don’t talk about the elephant in the room”, but it was too long. There are certain things that teams don’t discuss. Sometimes this is to avoid short-term conflict, sometimes because the topic itself is embarrassing, and sometimes because it would require decisions that no one …

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Precision questioning / Preguntas precisas

Precision questioning

Making decisions is the main job of managers. Often they are not experts on the subject, yet they have to make decisions. Precision questioning is a method to help people make decisions, and it can be considered a tool for critical thinking and problem-solving. When the right questions are asked, the decision becomes clear in …

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Stories / Historias

Stories

The first time I clearly understood that I should start telling stories, I was in my last year of college. An accident waiting to happen I had been working in my final project for about a year and a half, collaborating with a diverse team of doctors, physicists, and engineers. We worked in a hospital, …

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Good feedback

Good feedback

Last week, I recorded a new podcast’s episode talking about feedback. The topic is interesting enough to devote also some lines here. Giving good feedback is an important skill for a leader to have, and yet one of the most difficult abilities to master. Feedback is the corner stone to develop others: providing them with …

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Shared purpose

Shared purpose

September is the back-to-school month (at least in the Northern Hemisphere). Either if you’re a student or you’re a worker, you came back with, maybe, some new school year resolutions. If you recently became a leader, one of those thoughts should be building a shared purpose for your team. A shared purpose drives collaboration, and …

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Narrative bias

Narrative bias

Back from holidays, I first want to welcome you back to this weekly blog. I hope you had a chance to recharge, both physically and mentally. I did. That’s why I chose to come back with a hard and yet actual topic: narrative bias. Here we go! To warm up, let me show you an …

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The four horsemen

The four horsemen

According to Patrick Lencioni, in his book “The five dysfunctions of a team”, the pillar to build a high performing team is trust. Without trust, we cannot go further in enhancing performance and results. In this trust building process, communication is key; therefore, talking about some communication patterns, that can make it difficult, makes sense. …

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Building presence

Building presence

Last week I attended a great on-line event hosted by Mark Bowden; he is an expert in body language and communication techniques. For an hour, he explained how you can building presence when participating in an on-line event. It was truly insightful and amusing in equal measure. These tips to go on-line are great whether …

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