communication

Precision questioning / Preguntas precisas

Precision questioning

Making decisions is the main job of managers. Often they are not experts on the subject, yet they have to make decisions. Precision questioning is a method to help people make decisions, and it can be considered a tool for critical thinking and problem-solving. When the right questions are asked, the decision becomes clear in …

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Stories / Historias

Stories

The first time I clearly understood that I should start telling stories, I was in my last year of college. An accident waiting to happen I had been working in my final project for about a year and a half, collaborating with a diverse team of doctors, physicists, and engineers. We worked in a hospital, …

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Good feedback

Good feedback

Last week, I recorded a new podcast’s episode talking about feedback. The topic is interesting enough to devote also some lines here. Giving good feedback is an important skill for a leader to have, and yet one of the most difficult abilities to master. Feedback is the corner stone to develop others: providing them with …

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Shared purpose

Shared purpose

September is the back-to-school month (at least in the Northern Hemisphere). Either if you’re a student or you’re a worker, you came back with, maybe, some new school year resolutions. If you recently became a leader, one of those thoughts should be building a shared purpose for your team. A shared purpose drives collaboration, and …

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Narrative bias

Narrative bias

Back from holidays, I first want to welcome you back to this weekly blog. I hope you had a chance to recharge, both physically and mentally. I did. That’s why I chose to come back with a hard and yet actual topic: narrative bias. Here we go! To warm up, let me show you an …

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The four horsemen

The four horsemen

According to Patrick Lencioni, in his book “The five dysfunctions of a team”, the pillar to build a high performing team is trust. Without trust, we cannot go further in enhancing performance and results. In this trust building process, communication is key; therefore, talking about some communication patterns, that can make it difficult, makes sense. …

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Building presence

Building presence

Last week I attended a great on-line event hosted by Mark Bowden; he is an expert in body language and communication techniques. For an hour, he explained how you can building presence when participating in an on-line event. It was truly insightful and amusing in equal measure. These tips to go on-line are great whether …

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