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Empathy / Empatía

Empathy

Empathy is defined as “the ability to recognize, understand and share the thoughts and feelings of another person”. It helps us work with others, build relationships and, as it shapes our morality, plays an important role in the decision-making process. In general, empathy is necessary to develop positive behaviors that benefit society, individuals, and relationships. …

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Managing by values / Gestión por valores

Managing by values

In today’s dynamic and rapidly evolving business landscape, effective management practices go beyond mere profitability and performance metrics. Organizations are recognizing the significance of aligning their actions and decision-making with a set of core values that define their purpose, culture, and impact on society. Managing by values is an approach that emphasizes the importance of …

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memento mori

Memento mori

In Latin, Memento mori means “remember that you have to die”. It’s a reminder of the inevitability of death and the brevity of our time. As awful as it sounds, there is a powerful lesson behind it: our resources, starting with our time, are limited, and we should make the most of them. Limited resources …

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Purpose / Propósito

Purpose

I’ve talked of purpose many times over the years. Today, I want to return to it and offer a different perspective. For many of us, the purpose provides us with a map to navigate life. Along with our set of values, it gives direction and meaning when making decisions and establishing objectives. But more importantly, …

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Self-sabotage / autosabotaje

Self-sabotage

This scenario may sound familiar. You have an important meeting to present your work to your colleagues and managers. You have been working on the presentation for days and still feel it is not good enough. After a sleepless night thinking about everything that could go wrong the next day, you beat yourself up for …

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bias / sesgos

Bias

Last week, I was on the subway on my way to work when a couple of people got on. Immediately, the woman next to me moved to a seat farther away from them and looked at them suspiciously. The reason was probably something to do with their appearance. It was obvious that they weren’t in …

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Generational diversity / diversidad generacional

Generational diversity

Generational diversity, like gender diversity, has become a relevant issue because of the impact it has on society. For the first time in history, people from 4 different generations are living together. And this creates conflicts and differences that we need to understand and manage. These are the Baby Boomers, born before 1964; Generation X, …

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Make decisions / Tomar decisiones

Make decisions

How do you make decisions in this team? A few days ago, I asked this question to a team of students working on a not-so-simple project for one of my classes. By majority vote – they said. We talk about the problem and then we vote. And what happens if you are not all there …

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Valor / Value

Value

“Software is just a tool to help accomplish something for people – many programmers never understood that. Keep your eyes on the delivered value, and don’t over focus on the specifics of the tools”, wrote John Carmack on Twitter. For those of you who don’t know him, Carmack is an American computer programmer and video …

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Precision questioning / Preguntas precisas

Precision questioning

Making decisions is the main job of managers. Often they are not experts on the subject, yet they have to make decisions. Precision questioning is a method to help people make decisions, and it can be considered a tool for critical thinking and problem-solving. When the right questions are asked, the decision becomes clear in …

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